Office Hours for First Care Medical in North Carolina & South Carolina

Regular Office Hours

Monday – Friday: 9:00am – 6:00pm
Saturday: 9:00am – 5:00pm

Arranging After Hours Access

First Care Medical Clinic (FCMC) offers access to routine and non-routine care beyond regular business hours. Our offices are open from 9:00 a.m. – 6:00 p.m. Monday through Friday. First Care Medical Clinic is open for patients on Saturdays from 9:00 a.m. – 5:00 p.m. at our Monroe and 2 Charlotte offices. FCMC also accommodates walk-in patients throughout the day at the clinic by leaving appointment slots empty during the day for emergency/walk-in patients.

  • A First Care Medical Clinic provider is available 24 hours a day for emergencies or acute illness.
  • If the patient needs to see a doctor outside regular hours, they should contact First Care Medical Clinic’s Answering Service at 704-291-9267. The nurse will contact the provider on call for the patient.
  • First Care Medical Clinic providers will respond to urgent matters promptly within 15 minutes. Providers will respond to all other calls within 24 hours.
  • Inquiries submitted through the Patient Portal will receive responses within 48 hours.
  • If the patient is experiencing an acute emergency, they should go directly to the nearest Emergency Room or dial 911.


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